Shipping policy

SHIPPING POLICY

Order Processing

Orders are processed within 5–12 business days, excluding weekends and holidays.
Delivery timeframes depend on the selected carrier and destination.
Once an order is shipped, TAN is not responsible for carrier delays.

Address Accuracy

Customers are solely responsible for ensuring the shipping address entered at checkout is accurate and complete.
TAN is not liable for:
- Incorrectly entered addresses
- Missing apartment/unit numbers
- Returned packages due to address errors
- Packages delivered to an incorrectly provided address
If a package is returned due to an incorrect or insufficient address, the customer is responsible for any additional shipping fees to reship the order.
Orders cannot be modified once processed.
Shipping fees are non-refundable.

Once an order has been transferred to the shipping carrier, TAN assumes no responsibility for lost, stolen, delayed, or damaged packages.
If your tracking shows “Delivered” but the package cannot be located, you must contact the carrier directly to file a claim.

TAN reserves the right to update or modify this policy at any time without prior notice.
Changes become effective immediately upon posting to our website.

For inquiries, please contact: Shoptaninfo@gmail.com